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What is a novel coronavirus?

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

A diagnosis with coronavirus 229E, NL63, OC43, or HKU1 is not the same as a COVID-19 diagnosis. Patients with COVID-19 will be evaluated and cared for differently than patients with common coronavirus diagnosis.

There are many types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused be a novel (or new) coronavirus that has not previously been seen in humans. The name of this disease was selected following the WHO’s best practice external icon for naming of new human infectious diseases.

What are the symptoms and complications that COVID-19 can cause?

Current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with fever, cough, and difficulty breathing. Read about COVID-19 Symptoms.

How does the virus spread?

This virus was first detected in Wuhan City, Hubei Province, China. The first infections were linked to a live animal market, but the virus is now spreading from person to person. It’s important to note that person-to-person spread can happen on a continuum. Some viruses are highly contagious (like measles), while other viruses are less so.

The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

Learn what is known about the spread of newly emerged coronaviruses.

Am I at risk for COVID-19?

Yes. There have been cases of COVID-19 in the US related to travel and through close contact. US case counts are updated regularly Monday through Friday. See the current US case count of COVID-19 here.

On March 20, 2020, the LA County Department of Public Health issued a news release that confirms four cases of COVID-19 in the City of Glendale. The LA County Department of Public Health is releasing updates on the total number of cases in LA County, and all its member cities here. Please note that Pasadena and Long Beach are not included because these cities have their own health departments.

Should I be tested for COVID-19?

If you develop symptoms such as fever, cough, and/or difficulty breathing, and have been in close contact with a person known to have COVID-19, or have recently traveled from an area with ongoing spread of COVID-19, stay home and call your healthcare provider. Older patients and individuals who have severe underlying medical conditions or are immunocompromised should contact their healthcare provider early, even if their illness is mild. If you have severe symptoms, such as persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips of face, contact your healthcare provider or emergency room and seek care immediately. Your doctor will determine if you have signs and symptoms of COVID-19 and whether you should be tested.

Can a person test negative and later test positive for COVID-19?

Using the CDC-developed diagnostic test, a negative result means that the virus that causes COVID-19 was not found in the person’s sample. In the early stages of infection, it is possible the virus will not be detected.

For COVID-19, a negative test result for a sample collected while a person has symptoms likely means that the COVID-19 virus is not causing their current illness.

Can someone who has been quarantined for COVID-19 spread the illness to others?

Quarantine means separating a person or group of people who have been exposed to a contagious disease but have not developed illness (symptoms) from others who have not been exposed, in order to prevent the possible spread of that disease. Quarantine is usually established for the incubation period of the communicable disease, which is the span of time during which people have developed illness after exposure. For COVID-19, the period of quarantine is 14 days from the last date of exposure, because 14 days is the longest incubation period seen for similar coronaviruses. Someone who has been released from COVID-19 quarantine is not considered a risk for spreading the virus to others because they have not developed illness during the incubation period.

Can someone who has had COVID-19 spread the illness to others?

The virus that causes COVID-19 is spreading from person to person. Someone who is actively sick with COVID-19 can spread the illness to others. That is why CDC recommends that these patients be isolated either in the hospital or at home (depending on how sick they are) until they are better and no longer pose a risk of infecting others.

How long someone is actively sick can vary, so the decision on when to release someone from isolation is made on a case-by-case basis in consultation with doctors, infection prevention and control experts, and public health officials, and involves considering specifics of each situation including disease severity, illness signs and symptoms, and results of laboratory testing for that patient.

Current CDC guidance for when it is okay to release someone from isolation is made on a case-by-case basis and includes meeting all of the following requirements:


  • The patient is free from fever without the use of fever-reducing medications.

  • The patient is no longer showing symptoms, including cough.

  • The patient has tested negative on at least two consecutive respiratory specimens collected at least 24 hours apart.

  • Someone who has been released from isolation is not considered to pose a risk of infection to others.

  • What should I do if I had close contact with someone who has COVID-19?

There is information for people who have had close contact with a person confirmed to have, or being evaluated for, COVID-19 available online. Household members, intimate partners, and caregivers in a nonhealthcare setting may have close contact with a person with symptomatic, laboratory-confirmed COVID-19 or a person under investigation. Close contacts should monitor their health; they should call their healthcare provider right away if they develop symptoms suggestive of COVID-19 (e.g., fever, cough, shortness of breath).

Can the virus that causes COVID-19 be spread through food, including refrigerated or frozen food?

Coronaviruses are generally thought to be spread from person to person through respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with food. Before preparing or eating food it is important to always wash your hands with soap and water for 20 seconds for general food safety. Throughout the day wash your hands after blowing your nose, coughing or sneezing, or going to the bathroom.

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from food products or packaging that are shipped over a period of days or weeks at ambient, refrigerated, or frozen temperatures.

Learn what is known about the spread of COVID-19.

Am I at risk for COVID-19 from a package or products shipping from China?

There is still a lot that is unknown about the newly emerged COVID-19 and how it spreads. Two other coronaviruses have emerged previously to cause severe illness in people (MERS-CoV and SARS-CoV). The virus that causes COVID-19 is more genetically related to SARS-CoV than MERS-CoV, but both are betacoronaviruses with their origins in bats. While we don’t know for sure that this virus will behave the same way as SARS-CoV and MERS-CoV, we can use the information gained from both of these earlier coronaviruses to guide us.

In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods. Information will be provided on the Coronavirus Disease 2019 (COVID-19) website as it becomes available.

Will warm weather stop the outbreak of COVID-19?

It is not yet known whether weather and temperature impact the spread of COVID-19. Some other viruses, like the common cold and flu, spread more during cold weather months but that does not mean it is impossible to become sick with these viruses during other months.  At this time, it is not known whether the spread of COVID-19 will decrease when weather becomes warmer.


How can I protect myself?

There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, the Centers for Disease Control (CDC) always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:


  • Avoid close contact with people who are sick.

  • Avoid touching your eyes, nose, and mouth.

  • Stay home when you are sick.

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

  • Follow CDC’s recommendations for using a facemask:

  • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.

  • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health care workers and people who are taking care of someone in close settings (at home or in a health care facility).

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

For information about handwashing, see CDC’s handwashing guidelines.

For information specific to healthcare, see CDC’s Hand Hygiene in Healthcare Settings guidelines.

These are everyday habits that can help prevent the spread of several viruses. CDC does have specific guidance for travelers.

Does the Centers for Disease Control (CDC) recommend the use of facemasks to prevent COVID-19?

The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory illnesses, including COVID-19. You should only wear a mask if a healthcare professional recommends it. A facemask should be used by people who have COVID-19 and are showing symptoms. This is to protect others from the risk of getting infected. The use of facemasks also is crucial for health workers and other people who are taking care of someone infected with COVID-19 in close settings (at home or in a health care facility).

What can I do if I get overwhelmed, anxious, or stressed out about COVID-19?

People with preexisting mental health conditions should continue with their treatment and be aware of new or worsening symptoms. Additional information and resources can be found on the US Department of Health & Human Services Substance Abuse and Mental Health Services Administration website.

Taking care of yourself, your friends, and your family can help you cope with stress. Helping others cope with their stress can also make our community stronger.

Additional things you can do to support yourself during this time includes:


  • Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting.

  • Take care of your body. Take deep breaths, stretch, or meditate. Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcohol and drugs.

  • Make time to unwind. Try to do some other activities you enjoy.

  • Connect with others. Talk with people you trust about your concerns and how you are feeling.

  • The LA County Department of Mental Health has developed information on how to cope with stress during this time in 13 different languages common to the County’s residents. Click here to find the information in your language.

What else can I do?

  • Find a healthcare provider if you don’t already have one.

  • Update your emergency kits with food, water and supplies to last a few days in case there is a need for quarantine. Although this is unlikely, it is important to be prepared as you would for any other emergency. Learn more about the City of Glendale’s Emergency Preparedness & Response, and what to update your emergency kit with here.

  • Continue to encourage welcoming environments for ALL members of our community.

  • Always check with reliable sources for the up-to-date, accurate information about novel coronavirus:

What is Glendale doing about COVID-19?

On March 16, 2020, the City of Glendale issued a local emergency proclamation in response to the COVID-19 pandemic in addition to a number of measures already in place across the City to protect members of the public from risk of contracting the virus.  To slow the spread of COVID-19, beginning on March 17, 2020 at 12:00 am, all bars, banquet halls, and nightclubs in the City of Glendale that do not serve food, along with gyms movie theaters, and others were ordered to be closed to the public. Additionally, the City of Glendale has issued new emergency orders regarding evictions and the closure of adult day care centers, and has modified city services and late fees. On March 24, 2020, the City of Glendale extended all of its Emergency Orders to April 30, 2020, and issued a rent increase freeze.

Glendale’s Police Department and Community Services & Parks Department have been working diligently to protect our most vulnerable residents from COVID-19, and are coming together to provide packaged meals on a daily basis for people experiencing homelessness.

In addition and in an effort to help our unsheltered population stay clean and reduce the spread of COVID-19, the City’s Public Works Department has been working on a series of efforts to increase hygiene facilities citywide. The City will deploy portable hand washing stations, as well as bathrooms across Glendale.


Hand washing stations are located at:


  • Ascencia

  • Catholic Charities

  • Armenian Relief Society

  • First Baptist Methodist Church

Bathrooms and handwashing stations are located at:


  • Carr Park

  • Pacific Park  

  • Cerritos Park

  • Central Park

  • Palmer Park

View a map of facilities.


Glendale Water & Power (GWP) will not disconnect electric or water services or charge late fees through April 2020 to customers due to their inability to pay utility bills. Customers are encouraged to contact GWP to arrange alternate payment options. As a reminder, GWP will never call customers to demand payment by threatening to shut off service. Learn more about payment options here.

The City is also offering food and grocery shopping services for seniors and vulnerable populations through the Community Services & Parks and Glendale Fire Departments. For more information on senior meals, call (818) 548-3775. For more information on grocery shopping services, call (818) 548-4814. Both lines are in service Monday – Friday, 8:00 am – 5:00 pm.

The City’s Economic Development Division is also reaching out to local businesses to offer its services during this time. Learn more about the City’s Emergency Business Resources and Emergency Marketing Resources.

The City’s parking enforcement division implemented the following temporary modifications to parking policy in an effort to reduce the financial burden on residents and local businesses:

Suspension of street sweeping restrictions in residential neighborhoods.

All metered parking spaces will be free for the first 20 minutes to facilitate delivery and pick-up of food from restaurants. After the 20-minute limit, these spaces will be enforced as usual and as posted.

We encourage restaurants that are offering take-out and delivery options to download and post signs created by the Economic Development Division to help distinguish these locations.

Staff continues to enforce:


  • Other No Parking zones

  • All colored curb time limits

  • Driveway blocks

  • Preferential parking districts

  • 72-hour parking violations (prior to tow in residential areas, assuming the vehicle is parked where it is registered, we will attempt to contact registered owner). Abandoned vehicles will be towed.

  • Emergency access and public safety violations, including, but not limited to: parking in alleyways, blocking fire hydrants, and parking in fire lanes

Parking garages will continue to operate as normal. Additional measures will be considered as the situation evolves.

Until Glendale’s libraries reopen, due dates for library materials have been extended, and all fines/late fees will be waived. Items on hold will remain on hold until libraries reopen. Library resources are available online.

Our website,, is updated with the latest information regarding Glendale policies and closures in relation to the Coronavirus.

We will continue to closely monitor and share all new developments and CDC recommendations with our residents and community partners in an effort to take additional actions as appropriate.



What is the Safer at Home order?

Effective immediately on March 21, 2020 and continuing through April 19, 2020, all public and private group events and gatherings are prohibited anywhere within the Los Angeles County Public Health Jurisdiction, including Glendale. All persons are to remain in their homes or at their place of residence, except to travel to and from Essential Businesses, to work at or provide service to a Healthcare Operation or Essential Infrastructure, to engage in Essential Activities, or to participate in an individual or family outdoor activity, while practicing social distancing. Violations can be enforced as a misdemeanor and punishable by fines and imprisonment.

Late Friday evening, on March 20, an executive order was also issued by the California State Public Health Officer and Director of the California Department of Public Health that orders all individuals living in the State of California to stay home or at their place of residence, except as needed to maintain continuity of operation of the federal critical infrastructure sectors.

Read the State’s Executive Order (pdf). See the list of Essential Critical Infrastructure Workers (pdf).


Read LA County’s order here


Why is this order in place?

Safer at Home is intended to reduce the further spread of the coronavirus in our community and to ensure our hospitals are able to treat patients in need of care.

Can I go outside?



Can I leave Los Angeles County and can I return home to Los Angeles County if I'm elsewhere?



Can I drive, walk, ride a bike or motorcycle, or use public transportation or a ride share service?




Can I still get deliveries from online stores?


Yes. Mail and other delivery services to your home can continue, as can food delivery services.

Should I stock up on food, necessities like toilet paper, and on medicine?

No. You can continue to purchase these items whenever you need them. Retailers selling necessary items, including grocery stores, pharmacies, and hardware stores, will remain open. Please buy normal quantities to ensure there is enough for everyone.

Which businesses are considered essential?

Grocery stores, certified farmer's markets, restaurants (delivery or takeout only), food cultivation, livestock, farming, fishing, social services, news media, government, public safety, gas stations, auto repair and supply, banks, credit unions, financial institutions, hardware stores, nurseries, building supplies, pet wellness and grooming, plumbers, electricians, exterminators, custodial/janitorial workers, handyman services, funeral home workers and morticians, moving services, HVAC installers, carpenters, landscapers, gardeners, property managers, private security, mailing and shipping services, laundromats, dry cleaners, laundry service providers, computer or office supplies, shipping or trucking of essential goods, infrastructure, public works construction, construction of housing, airports, ports, water, sewer, gas, electrical, oil refining, road and highways, public transportation, solid waste collection and removal, internet and telecommunications systems, childcare facilities, home-based care or residential facilities for seniors or those with disabilities, legal services, payroll or accounting services, military or defense contractors, hospitals, clinics, laboratories, dentists, pharmacies, pharmaceutical and biotechnology companies, other licensed healthcare facilities, healthcare suppliers, home healthcare service providers, mental health providers, licensed medical cannabis dispensaries, medical or scientific research, hotels, rental units, and suppliers of goods used at any other essential businesses.


How do essential businesses control social gathering?


For all gatherings that are not prohibited and  for all essential businesses, individuals must:


  • Practice social distancing within the confined space by requiring attendees to be separated by six (6) feet, to the extent feasible;

  • Provide access to hand washing facilities with soap and water or hand sanitizer that contains at least 60 percent alcohol;

  • Post a sign in a conspicuous place at the public entry to the venue instructing members of the public to not attend if they are experiencing symptoms of respiratory illness, including fever or cough; and

  • Adhere to communicable disease control recommendations provided by the Los Angeles County Department of Public Health.


Which businesses aren't considered essential and need to close?




  • Non-Essential Retail Businesses;

  • All retail not listed as an essential business, including indoor malls, shall be closed. Essential business located inside indoor malls may remain open only if they have separate entrance from outside the mall;

  • Bars and Nightclubs;

  • Movie theaters, drive-in theaters, live performance venues, concert halls, arenas, and stadiums;

  • Bowling alleys and arcades;

  • Gyms and fitness centers;

  • Wineries, Breweries, and Tap Rooms (portion that offers public beverage consumption);

  • Personal grooming centers such as nail or hair salons;

  • Golf Courses, Tennis, Volleyball and Basketball Courts;

  • Smoke and Tobacco Shops;

  • Clothing stores;

  • Car Wash businesses;

  • Indoor and outdoor children’s playgrounds (except for those located within childcare centers);

  • Flea Markets and Swap Meets.


Can I take my family to a playground?

No, playground facilities are closed, but you may still walk around the park.

How can I help my community?


First and foremost, you're helping your community by staying at home as much as possible; though there are many safe ways you can lend a hand. You can donate funds to a local nonprofit, do wellness checks on loved ones over the phone, assemble hygiene kits for your local homeless shelter, or donate blood.




Has the deadline for filing federal taxes been extended?

Yes, the federal deadline for paying taxes has been extended to July 15, 2020.

Has the deadline for filing California tax returns extended?


Yes, all California taxpayers (individuals and businesses) can file and pay by July 15, 2020.

See CA Franchise Tax Board for more information.

See U.S. Internal Revenue Service for more information.

What about county property taxes? Has that deadline changed?

The deadline for property taxes has not changed yet. LA County has no authority to extend the April 10 deadline as outlined by State law. However, beginning April 11, people unable to pay on time because of COVID-19 may submit a request for a penalty cancellation online. Please check with LA County Office of the Assessor for updates.

Am I going to get evicted if I can’t pay rent due to circumstances related to COVID-19?

On March 24, 2020, the Glendale City Council issued an Emergency Order which implemented a number of measures designed to protect the Glendale public and contain the spread of the COVID-19 virus. Among them are temporary moratoriums on evictions on residential and commercial tenancies for non-payment of rent for tenants who are unable to pay rent due to circumstances related to the COVID-19 pandemic and a temporary moratorium on rent increases for residential tenancies. March 27, 2020, Governor Newsom issued Executive Order N-37-20, which also impacts evictions of residential tenancies.


Prohibition Against Evictions:  (Residential and Commercial Tenancies)

Landlords cannot file an unlawful detainer action against either residential or commercial tenants who are unable to pay rent due to circumstances related to the COVID-19 pandemic.

Tenants must provide documentation to demonstrate the reason for their inability to pay rent and its relation to the COVID-19 pandemic.Such circumstances include:

  • Loss of income due to a COVID-19 related workplace closure or reduction in hours or activities,

  • Child care expenditures due to school closures,

  • Health care expenses related to being ill with COVID-19 or caring for a member of the tenant’s household who is ill with COVID-19, or

  • Reasonable expenditures that stem from government-ordered emergency measures.

For commercial tenants, a written notice of a tenant’s inability to pay rent must be provided to the landlord in writing 14 days prior to when the rent is due, except for rent due for the month of April in which case said notice shall be made as soon as practicable.These orders are in effect until April 30, 2020 but may be further extended if necessary.

For residential tenants, a written notice of a tenant’s inability to pay rent must be provided to the landlord in writing before the rent is due or within a reasonable period of time thereafter, not to exceed 7 days. The documentation to support deferring rent may be provided to the landlord no later than the time upon payment of back-due rent. These orders are in effect until May 31, 2020 but may be further extended if necessary.

Tenants will have up to 6 months after the expiration of the emergency order to pay any rent that was deferred because of the COVID 19 circumstances.

This prohibition does not apply to evictions established prior to the effective date.

Rent Increase Prohibition/Rent Freeze: (Residential Tenancies Only)

Rents are frozen effective March 24, 2020 regardless of when a rent increase notice was previously served.

Landlords may not issue new rent increases until the expiration of the emergency order, even if the increase is effective after the expiration of the order.  

Any rent increase issued between March 25, 2020 and the expiration of the emergency order will need to be reissued once the order has expired.

The rent freeze prohibition is in effect until April 30, 2020 but may be further extended if necessary.

Read the City of Glendale Emergency Orders here.


LA County also passed a moratorium to ensure people in unincorporated areas are not evicted from their business or home through May 31. Read about LA County’s eviction moratorium here.


If you need legal assistance related to Housing, you can contact the Housing Rights Center or Neighborhood Legal Services of LA County.


What if I am having difficulty paying my utility bills?


Glendale Water & Power (GWP) will not disconnect electric or water services or charge late fees through April 2020 to customers due to their inability to pay utility bills. Customers are encouraged to contact GWP to arrange alternate payment options. As a reminder, GWP will never call customers to demand payment by threatening to shut off service. Learn more about payment options here.


The Southern California Gas Company has indicated that they have temporarily suspended service disconnects for residential customers who are having a hard time paying their bills, even if they received an automated 48 hour shut off notice. They are also offering assistance with bill payments. They are also waiving late payment fees for small business customers. Learn about Southern California Gas Company’s efforts to address COVID-19 related hardships here.

What if I’m a senior or have an underlying condition that prevents me from leaving the house?

The Glendale Fire Department is providing delivery services of groceries and essential goods for Glendale seniors and individuals that are at higher risk of getting very ill from COVID-19. Those in need can call (818) 548-4814, Monday - Friday, 8:00 am - 5:00 pm, to request service.


The City of Glendale’s Economic Development Division has developed a list of local grocery stores who are providing special services for seniors (65+) and vulnerable groups:

Trader Joe’s - Montrose & Glenoaks locations

  • Expedited entry

  • Priority at checkout

  • Assisted shopping – items will be put aside

Ralphs - Central, Glendale & Colorado locations

  • Priority at checkout

  • Assisted shopping

  • Less than 10 minutes checkout wait time

Whole Foods Market - 331 N. Glendale Ave.

  • Will open one hour earlier only for seniors, 7:00 – 8:00 am

Jons - Colorado & Glenoaks locations

  • Special store hour for seniors only, Tuesdays and Thursdays, 8:00 – 9:00 am

Target - Glendale Galleria

  • Special store hour for seniors every Wednesday, 8:00 am – 9:00am

Smart & Final - Glenoaks & Verdugo locations

  • Special store hour for seniors, 7:00 am – 8:00 am

  • Assistance carrying groceries to the car

  • These hours also apply to the disabled as well as pregnant women

Super King Markets - 6501 San Fernando Rd.

  • Expedited entry

  • Assisted shopping

  • Priority at checkout

Dollar King - 1222 E. Colorado Blvd.

  • Special store hour for seniors only, 7:00 – 8:00 am

Many grocery stores have adjusted their hours. Please check hours before going.

In addition, although senior center facilities are closed, the City of Glendale Community Services and Parks Department developed a contingency plan to continue feeding seniors in our community who are a part of the Elderly Nutrition Program.

As of March 20, 2020, the meal distribution plan for seniors currently enrolled in the Elderly Nutrition Program (ENP) is as follows:

7 days of frozen meals to seniors who have the means to warm up and store the food in refrigerator/freezer.

Delivery by City staff or pick up option by the senior or friend/family/designee of senior on assigned days between 3:00pm-4:00pm

A Brown Bag meal will be distributed to those who don’t have the means to warm up frozen meals and new clients* at two locations:

Adult Recreation Center – 201 East Colorado, Glendale, CA 91205 – 7 days a week

Brown Bag Lunch Pick-up time is from 11:30am-12:30pm at Main Lobby entrance near the Glendale Central Library

Sparr Heights Community Center – 1613 Glencoe Way, Glendale, CA 91208 – Monday – Friday ONLY

Brown Bag Lunch Pick-up time is from 11:30am-12:30pm at Paloma Ave. entrance

*New Clients must fill out Universal Intake Form before receiving meal:


  • New Client’s must be 60 years of age and older;

Availability is based on supply

For information about the City’s senior meals program, please call (818) 548-3775, Monday – Friday, 8:00 am – 5:00 pm.

How long will schools be closed?

The California Department of Education and the LA County Office of Education announced that the current school closures across LA County will be extended until Tuesday, May 5, 2020. Glendale Unified School District (GUSD) is providing updates on the GUSD coronavirus information page. Private schools can be contacted directly for information and updates.

California released guidance to help K-12 education leaders meet the needs of all students affected by school closures, with an emphasis on assisting low-income children and those with disabilities. The guidance covers:

  • Distance learning and independent study

  • School meal delivery

  • Accommodations for students with disabilities

  • Child care and supervision

  • The California Department of Public Health released guidance for colleges and universities.

For colleges and universities, see:

What if I relied on the school lunch program and am having difficulty feeding my family?

Beginning March 24, 2020, all children 18 years and under have access to both breakfast and lunch. Parents can pick up at designated locations. More details can be found here.

What can I do if I can’t work because I’m sick or quarantined because of COVID-19?

You can use paid sick leave if your job has it. If you’re unable to work due to having or being exposed to COVID-19 you can file a Disability Insurance claim. You may also file a Worker’s Compensation Claim if you were exposed to coronavirus at work.

For those not able to secure paid leave, state (California Family Rights Act) and federal laws (Family and Medical Leave Act) may qualify you for up to 12 weeks of unpaid, job-protected leave per year.

Do I need a note or certificate from a medical provider to file for unemployment?

No, a medical certificate is not required. Here is more information on who is eligible for Unemployment Insurance.


What if I can’t work because I’m taking care of someone who’s sick or quarantined?

You can use paid sick leave if your job has it. You can file a Paid Family Leave claim.

What can I do if my work hours are reduced because of COVID-19?

You can file an Unemployment Insurance claim.


What can I do if I miss work because of school closures?


What if I am an employer/small business owner and need guidance?

In order to maintain a safe workplace:


Employers can avoid laying off employees if their business is impacted by COVID-19 by applying for the Unemployment Insurance (UI) Work Sharing Program.

To help small businesses survive financially, the U.S. Small Business Administration is offering low-interest federal disaster loans to small business suffering from the financial effects of COVID-19.

What is the City of Glendale doing to help businesses in the community?


The City of Glendale is committed to both the physical and fiscal health of our community. The City’s Community Development Department is exploring ways to temporarily relieve the impact COVID-19 will have on the business community. Strategies currently being explored include implementing temporary curbside pick-up locations and developing marketing campaigns that promote local business.

There are also a variety of state and federal resources available to small businesses experiencing financial hardship. The U.S. Small Business Administration announced today disaster loan assistance for businesses located in Los Angeles County, among other locations severely impacted. To learn more, click here.

The Economic Development Division is eager to speak with you to better understand your needs. If you would like to speak directly to the City of Glendale about concerns, suggestions or recommendations on how the City can assist in these unprecedented times, please contact us and stay informed as detailed below:

How to reach the City of Glendale

Phone: (818) 548-2005 or the COVID-19 hotline (818) 548-3301.


Tell us how you and your employees are doing.

Marketing Support


Our team is supporting local businesses by offering free marketing support on our social media platforms @chooseglendale. Let us know if you have temporarily changed the way you conduct business or modified your business hours, we can help get the word out through our social media channels.


Are there people providing at-home COVID-19 testing services?


No. Please be advised that NO healthcare workers, law enforcement personnel, or any government agencies are going door-to-door testing people for COVID-19. If you encounter anyone offering such a service, refuse it and report it to local law enforcement. Scammers are criminals of opportunity; therefore, we must remain vigilant in considering unsolicited services. We appreciate your help in keeping our community safe.

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